TeleBPO offers a unique and effective approach that works. We develop each campaign based upon the responses of our clients’ potential market. This allows our company to make changes that are effective. Complete with predictive call routing, virtual agents as well as workforce management, you will be able to dispense outstanding possible customer experience.
Engage with clients the way they want. TeleBPO can help you enhance your customer relationships, and increase your bottom-line growth. Choosing the best inbound call center company for your business can be confusing as well as difficult. That is precisely why TeleBPO exists! Outsourcing inbound call center services to TeleBPO make sure the operational cost reduction, higher service quality, maximize revenues, and on top of that, high level of customer satisfaction.
A short history:
In 2012 a team was organized to generate leads for a U.S. based insurance agency. Over time others in the industry came to us to undertake inbound and outbound projects. Thus TeleBPO was born. We now serve multiple industry verticals.
Services We Offer:
- Customer Acquisition – We bring new customers or clients to your business or your sales agents.
- Customer Retention – Take positive action to retain customers and keep them from defecting.
- Third-Party Verification – The process of having an independent party confirms that the customer is actually requesting a change or ordering a new service or product.
- Help Desk/Tech Support – Provide the customer or end user with information and support related to your company’s products and services.
- Lead Generation – We will generate interested parties for your sales staff to present your products and services to.
- Surveys – TeleBPO can conduct virtually any type of live survey to obtain feedback from your consumer and business customers.
- Cross-selling Secondary Products – TeleBPO can sell additional, supplementary products and services based on the initial purchase.
- Debt Collection – Commercial debt collection
- Webinar/Seminar Promotion – If you are holding a seminar, event, or Webinar, we take care of getting qualified prospects to attend.